Terms of Service
Welcome to Royal Hashish. These Terms of Service govern your use of our website (www.royalhashish.com), our mobile applications, and any other services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Eligibility
1.1. Age Requirement: You must be at least 21 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
1.2. Compliance with Laws: You agree to comply with all local, state, and federal laws and regulations applicable to your use of our Services.
2. Account Registration
2.1. Account Creation: To make a purchase, you may need to create an account with us. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.2. Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3. Purchases and Payments
3.1. Product Availability: All products are subject to availability, and we reserve the right to limit quantities of any product we offer.
3.2. Pricing and Payment: Prices for our products are subject to change without notice. We accept various forms of payment as detailed on our website. By making a purchase, you agree to pay all charges associated with your order.
3.3. Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our fraud detection system. If we cancel an order, we will notify you by email and refund any payment received.
4. Shipping and Delivery
4.1. Local Manhattan Deliveries: We offer same-day delivery for orders within Manhattan. Orders must be placed by [insert cutoff time] to qualify for same-day delivery. Delivery times are subject to availability and traffic conditions.
4.2. Nationwide Shipping: We provide standard 3-5 day shipping across the United States. Delivery times may vary based on your location and shipping method selected at checkout.
4.3. Shipping Costs: Shipping costs will be calculated and displayed at checkout. Any additional fees, including duties and taxes, are the responsibility of the customer.
4.4. Delivery Issues: If there are any issues with your delivery, including delays or damages, please contact our Customer Service team at [CONTACT@ROYALHASHISH.COM] or [646-554-5549] within 48 hours of the expected delivery date.
5. Returns and Refunds
5.1. Return Policy: Our return policy is outlined in detail on our Returns page. Generally, we accept returns for defective products such as disposable vapes, cartridges, oil pens, and all electronic products. We do not accept returns for flowers, edibles, juices, and all organic products or foods. All sales are final unless the product is defective.
5.2. Merch Returns: Returns for merchandise (clothing) are accepted within 14 days of delivery, provided that the items are unworn, unwashed, and in their original condition with tags attached. Proof of purchase is required for all returns.
5.3. Return Process: To initiate a return, contact our Customer Service team at [Customer Service Email] or [Customer Service Phone Number] to obtain a Return Authorization (RA) number and return instructions. Customers are responsible for return shipping costs.
6. Intellectual Property
6.1. Ownership: All content on our website and Services, including text, graphics, logos, images, and software, is the property of Royal Hashish or its content suppliers and is protected by intellectual property laws.
6.2. Restrictions: You may not use, reproduce, distribute, or create derivative works from any content on our website or Services without our express written permission.
7. Limitation of Liability
7.1. **No Warranty:** Our Services are provided "as is" and "as available" without any warranties, express or implied. We do not warrant that the Services will be uninterrupted or error-free.
7.2. Liability Limitation: To the fullest extent permitted by law, Royal Hashish will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services.
8. Governing Law
These Terms and your use of our Services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. If we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of our Services after any changes to these Terms constitutes your acceptance of the revised Terms.
10. Contact Information**
If you have any questions or concerns about these Terms, please contact us at:
Email:[CONTACT@ROYALHASHISH.COM]
Phone: [646-554-5549]
Thank you for choosing Royal Hashish. We appreciate your business and look forward to serving you.